FREE POSTAGE AUSTRALIA WIDE     |     CURRENT PRODUCTION TIME 2-3 BUSINESS DAYS

ORDER

Once you place your order you will receive a confirmation email from us.

PRODUCTION

Once production has started no changes can be made to your order. We aim to have orders completed within 2-3 business days. If an item is out of stock or there is a delay in a shipment of stock required to produce your order we will notify you via email. During peak times (like Mother’s Day) production times may be longer and we usually will advise a cut off ordering date.

COMPLETION

When your order is ready to be dispatched you will receive another updated email from us notifying you it's ready to be posted. We try our best to include a sneak peek image with this email, however sometimes this is not possible for every order. You may need to also check your junk mail should you not receive this email.

DELIVERY

Once your parcel has been dispatched with Australia post the delivery time is based upon the shipping method you selected and your postcode.

AUSTRALIA POST DELIVERY TIME FRAMES

Registered post: 3-10 business days for metro areas.

Express post: Next business day for postcodes within the Guaranteed next day delivery zone. You can check your postcode here: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

We take all care but hold no liability for any lost items, damage or delays after they have been dispatched. For this purpose we highly recommend insurance.

PRIORITY ORDERS

If you have a specific time frame you would like your piece delivered by please contact us before you place your order and we will do our best to try and accommodate you. We have a priority order service available for urgent orders which can be found at the checkout.

CREDIT CARD

Payment can be made with a credit card via Paypal when you check out as a quest.

PAYPAL

PayPal is an online payment system that acts as an intermediary between an individual and online stores if you already have a PayPal account. If you do not have a PayPal account and you wish to use this payment option, please go to www.paypal.com and create your own personal PayPal account.

AFTERPAY

Afterpay is a third party online payment method that allows you to pay for your purchase after receiving it. You then make 4 equal, interest free, installments until your purchase is paid for in full over an 8 week period. If you wish to use this payment option, please go to www.afterpay.com/en-AU and create your own personal account.