FREE SHIPPING ON ALL ORDERS OVER $40 AUSTRALIA WIDE     |     CURRENT PRODUCTION TIME 2-3 BUSINESS DAYS

ORDER

When you place an order you will receive a confirmation email of your purchase. You may need to check your junk mail should you do not receive it.

PRODUCTION

Once production has started we are unable to make changes to your order. We aim to have orders completed within 1-3 business days. If an item is out of stock or there is a delay in a shipment of stock required to produce your order we will notify you via email. During peak times (like Mother’s Day) production times may be longer. Keep your eye on our socials and website banners for these dates.

COMPLETION

When your order has been completed and is ready for dispatch you will receive an email notifying you it's ready to be posted. We try our best to include a sneak peek image of your order as well. Again you may need to also keep an eye on your junk mail should you not receive this email.

DELIVERY

Once your parcel has been dispatched with Australia post the delivery time is based upon the shipping method you selected and your postcode. Tracking numbers are provided with every order.

AUSTRALIA POST DELIVERY TIME FRAMES

Standard Tracked Post: 3-10 business days for metro areas.

Express Post: Next business day for postcodes within the Guaranteed next day delivery zone. You can check your postcode here: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

We take all care but hold no liability for any lost items, damage or delays after they have been dispatched.

PRIORITY ORDERS

If you have a specific time frame you would like your piece delivered by please contact us before you place your order and we will do our best to try and accommodate you.

CREDIT CARD

Payment can be made with a credit card via Paypal when you check out as a quest.

PAYPAL

PayPal is an online payment system that acts as an intermediary between an individual and online stores if you already have a PayPal account. If you do not have a PayPal account and you wish to use this payment option, please go to www.paypal.com and create your own personal PayPal account.

AFTERPAY

Afterpay is a third party online payment method that allows you to pay for your purchase after receiving it. You then make 4 equal, interest free, installments until your purchase is paid for in full over an 8 week period. If you wish to use this payment option, please go to www.afterpay.com/en-AU and create your own personal account.