FREE SHIPPING ON ALL ORDERS OVER $40 AUSTRALIA WIDE     |     CURRENT PRODUCTION TIME 2-3 BUSINESS DAYS

PRIVACY POLICY

This privacy policy sets out how we use and protect any information that you give while using this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We take your privacy seriously. We never sell or share any of your information with any third party other than with the purpose of fulfilling and delivery your order.

We may collect personal information including your name, address, phone number and email.

You provide us your information when you purchase (or enquire to purchase) products from us or use our website or social media outlets.

We use this information to process your order, send you updates regarding your order status.  We may occasionally send an e-newsletter to our customers updating them on products, specials and services. These e-newsletters are sent from accounts we own & manage where we have completed the email address list. *Note if at any time you would like to unsubscribe from receiving any future emails, we include detailed instructions on how to do so on the bottom of each email. No other information is transferred or stored. 

We do not collect your financial information or retain credit card numbers used to purchase products or services. This information is collected by a third party financial institution that has their own privacy policy.  

Completed orders are photographed by us for our records. We may also photograph orders in their completed form, in separate pieces or combinations to use for marketing purposes on our website, social media sites, printed advertisements or any other marketing outlets.  If you do not wish to have your keepsake images used in this manner please notify us at time of ordering.

Images, business name and logo remain the property of Em and Eve and may not be reproduced without consent from Em and Eve. 

Your personal information will only be disclosed for the purpose it was collected within the normal operation of our business. This may include the production of your order, response to an enquiry, or to arrange delivery of your order. It can included companies that provide services to us including, but not limited to, technology, data storage, website hosting and postal services.

We also can disclose your information when we are required to by law.

Your personal information may be stored by us in various forms including both electronic and hardcopy. We will take all reasonable steps to maintain the integrity and security of any personal information we have stored. It is important that you protect your privacy by ensuring that no one obtains your personal information.