Privacy Policy
Welcome to Em and Eve Jewellery, an online ecommerce store specializing in personalised jewellery in Australia. Your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We take your privacy seriously. We never sell or share any of your information with any third party other than with the purpose of fulfilling and delivery your order ie Australia Post.
WHAT WE COLLECT
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address
HOW DO WE USE THIS INFORMATION
- How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, products, services, and promotional offers.
- Improve our website and customer service.
- Personalise your shopping experience.
WHAT ABOUT MY FINANCIAL INFORMATION
We do not collect your financial information or retain credit card numbers used for purchase. This information is collected by a third party financial institution that has their own privacy policy. The third party financial institutions we use are Afterpay, Paypal and Stripe (for visa and matercard payments)
IMAGES
Completed orders are photographed by us for our records. We may also photograph orders in their completed form, in separate pieces or combinations to use for marketing purposes on our website, social media sites, printed advertisements or any other marketing outlets. If you do not wish to have your keepsake images used in this manner please notify us at time of ordering.
Images, business name and logo remain the property of Em and Eve and may not be reproduced without consent from Em and Eve.
WHEN DO WE DISCLOSE YOUR PERSONAL INFORMATION
Your personal information will only be disclosed for the purpose it was collected within the normal operation of our business. This may include the production of your order, response to an enquiry, or to arrange delivery of your order. It can included companies that provide services to us including, but not limited to, technology, data storage, website hosing and postal services.
We also can disclose your information when we are required to by law.
HOW DO WE STORE AND PROTECT YOUR PERSONAL INFORMATION
Your personal information may be stored by us in various forms including both electronic and hardcopy. We will take all reasonable steps to maintain the integrity and security of any personal information we have stored. It is important that you protect your privacy by ensuring that no one obtains your personal information.
